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    Our Approach and Operating Process

    • Receipt of your watch We create an intervention sheet detailing the description of your watch: brand, model, serial number, condition, etc... Several photos are taken and you receive this initial receipt report.
    • Diagnosis Your watch is analysed by the watchmaker, the operating parameters such as amplitude, timing, and reference are recorded. The condition of the oils and greases is checked. All functions are tested.
    • Price QuoteA detailed quote is prepared and sent to you by email. It includes the findings made during the diagnosis and the necessary and/or optional interventions for restoring your watch.
    • Intervention Once the price quote is approved, any supplies that are not in stock are ordered. The repair of your watch begins. When it is completed, your watch undergoes several more checks.
    • Shipping We return your watch to you via our carrier. 
      The intervention is guaranteed for 24 months (see conditions according to our general terms and conditions).

    Complete maintenance service

    Maintaining your watch is essential to ensure its accuracy, prolong its lifespan, and preserve its aesthetics, thus guaranteeing optimal functioning and lasting value. 

    Complete disassembly and cleaning

    The mechanism of your watch is completely disassembled. The components are cleaned in special baths to remove old oils and greases. They are meticulously examined and replaced if necessary.

    Reassembly

    The mechanism is reassembled, the various movements are adjusted. The different lubrication points are made according to the brand's standards.

    Cleaning of the case and bracelet

    The case and the bracelet (metal) of your watch are disassembled and placed in ultrasonic baths. They are then dried and reassembled. The seals are replaced and it is checked.

    Adjustment and control

    Your watch is fully reassembled.
    The mechanism is adjusted according to the brand's specifications. The timekeeping and power reserve checks are performed. The water resistance is checked again.

    Polishing

    The polishing of a watch aims to restore its original shine by removing scratches and surface imperfections, thus improving its appearance and value. 

    Polishing Satin Finishing Sandblasting

    Depending on the finishes of the case and bracelet of your watch. We respect the original finishes.

    Laser recharge

    In case of a blow or significant shock, it may be necessary to recharge the material.

    Gold plating Rhodium plating

    For cases in metal-gold or white gold.

    Partial service

    A partial service on a watch involves carrying out specific repairs, such as replacing a casing component or adjusting the movement, without performing a complete maintenance, in order to address targeted issues. 

    Glass
    Bracelet

    Crown
    Push button

    Dial restoration
    Hand restoration

    Engraving
    Other interventions on request. Please feel free to contact us.

    Water resistance

    The water resistance of a watch is crucial to protect the internal mechanism from water, dust, and moisture, thus ensuring its durability and proper functioning.

    Disassembly of the case
    Cleaning the case in an ultrasonic bath

    Drying
    Reassembly with new seals

    Testing the watch's water resistance: water machine (up to 125 bars = 1250m) and via compressed air machine (up to 10 bars = 100m)

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